Terms & Conditions
Last Updated: October 30, 2025
Welcome to A1 Dry Fruits. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions.
1. Acceptance of Terms
By using this website and placing an order, you agree to these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, please do not use our website.
2. Products and Services
- All products are subject to availability
- We reserve the right to limit quantities purchased
- Product images are for illustration purposes only
- Actual products may vary slightly in appearance
- We strive to display accurate colors, but actual colors may vary
- Weights mentioned are approximate and may have minor variations
3. Pricing and Payment
Pricing:
- All prices are in Pakistani Rupees (PKR)
- Prices are subject to change without notice
- The price at the time of order placement will be honored
- Delivery charges apply as per our delivery policy
Payment Methods:
- Cash on Delivery (COD)
- Bank Transfer
- EasyPaisa
By providing payment information, you confirm that you are authorized to use the payment method.
4. Order Processing
- Order confirmation will be sent via SMS/Email
- We reserve the right to refuse or cancel any order
- Orders may be cancelled if product is unavailable or pricing error occurs
- Processing time: 1-2 business days
- We will notify you if there are any delays
5. Delivery
Delivery Policy:
- Delivery fee: Rs. 200 (Free for orders above Rs. 5,000)
- Delivery time: 3-7 business days depending on location
- We deliver across Pakistan
- Customer must be available at delivery address
- Valid phone number required for delivery coordination
Delivery Issues:
- We are not responsible for delays caused by courier services
- Customer must inspect package upon delivery
- Report any damage or missing items within 24 hours
6. Returns and Refunds
Please see our detailed Return & Refund Policy for complete information.
In brief: We accept returns within 7 days for damaged or incorrect products. Food items must be unopened and in original packaging.
7. User Account
- You are responsible for maintaining account confidentiality
- You must provide accurate and complete information
- You are responsible for all activities under your account
- Notify us immediately of any unauthorized use
- We reserve the right to suspend or terminate accounts
8. Prohibited Activities
You may not:
- Use our website for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our website
- Upload viruses or malicious code
- Impersonate any person or entity
- Collect user information without consent
9. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of A1 Dry Fruits and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.
10. Limitation of Liability
A1 Dry Fruits shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the product.
11. Product Quality
- We source premium quality dry fruits from trusted suppliers
- Products are stored in optimal conditions
- We conduct quality checks before dispatch
- Shelf life and expiry dates are clearly mentioned when applicable
12. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified terms.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of Pakistani courts.
14. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Email: info@a1dryfruits.com
Phone: +92 345 0650242
WhatsApp: +92 345 0650242
Business Hours: 9:00 AM - 8:00 PM (7 days a week)